About the company

Platinum REO, LLC offers full-service property management, general sub-contracting and real estate consultation throughout the state of Connecticut. With over 7 years of experience, our professional team simplifies the rental process for homeowners and investors.

Let us remove the stress of qualified tenant placement and management, handle pesky incoming calls and real-time accounting with our rental property management team. Our licensed designated contractors and preferred vendors will manage your properties maintenance and repairs. While our Investment team offers guidance on sales, purchases and remodeling.

Whether you own one home or multiple buildings, Platinum REO, LLC is here to help with a proven history of exceptional satisfaction for both clients and tenants

Our Services

Evaluation of rental units and determine an accurate rental rate

  • Performing detailed documentation of the interior and exterior including photos
  • Offering recommendations on repairs and cosmetic improvements that maximize monthly rent while providing good ROI
  • Gathering of data on rental rates in the area and work with owners to determine the optimal rental rate. Rent research will vary, but should include looking at the recently rented comparables according to size and type
  • Have discussions with our clients the pros and cons of different policies and experiences

Marketing the property for rent

(Handled by Platinum Associates Real Estate, LLC)

  • Preparation of unit(s) for rent
  • Cleaning of home and optimize interior appeal
  • Recommendation and referrals of landscapers to increase curb appeal
  • Creation of ads tailored to the property and advertising medium. Some of the mediums commonly used are
  • Paid and free rental listing websites
  • Print publications
  • Signs
  • MLS
  • Fliers
  • Assistance with other realtors and leasing agents to find a tenant
  • Accepting field calls from prospects for questions and viewings
  • Meeting prospective tenants for showings throughout the week and weekend
  • Providing prospective tenants with rental applications that are legally compliant with fair housing laws
  • Collection applications from interested parties.

Tenant Screening and Selection

  • Performing a background check to verify identity, income, credit history, rental history, etc.
  • Grading tenant according to pre-defined tenant criteria
  • Informing tenants who were turned down

Tenant Move In

  • Drawing up leasing agreement
  • Confirming move in date with tenant
  • Reviewing lease guidelines with tenant regarding things like rental payment terms and required property maintenance
  • Ensuring all agreements have been properly executed
  • Performing detailed move in inspection with tenant and have tenants sign a report verifying the condition of the property prior to move-in.
  • Collection first month’s rent and security deposit

Rent collection

  • Receiving rent
  • Tracking down late payments
  • Sending out pay or quit notices
  • Enforcing late fees


  • Filing relevant paperwork to initiate and complete an unlawful detainer action Representing owner in court
  • Coordinating with law enforcement to remove tenant and tenants possessions from unit


(Handled by qualified attorneys)

  • Advising our clients in the event of a legal dispute or litigation
  • Referrals to a qualified attorney when necessary
  • Understanding and abide by the latest local, state and federal legislation that apply to renting and maintaining rental properties.


  • Performing periodic inspections (Inside and outside) on a predefined schedule looking for repair
  • needs, safety hazards, code violations, lease violations, etc.
  • Sending clients periodic reports on the condition of the property


  • Providing accounting property management services
  • Making payments on behalf of owner (Mortgage, insurance, HOA dues, etc.)
  • Providing detailed documentation of expenses via invoices and receipts
  • Maintaining all historical records (paid invoices, leases, inspection reports, warranties, etc.)
  • Providing annual reporting, structured for tax purposes as well as required tax documents including a 1099 form
  • Advising clients on relevant tax deductions related to their rental property
  • Providing easy to read monthly cash-flow statements which offer a detailed breakdown of income and itemized expenses

Maintenance, Repairs, and Remodeling

  • Providing and oversee an in-house maintenance crew
  • Establishing a preventative maintenance policy to identify and deal with repair needs
  • Providing an network of licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code.
  • Assigning jobs to different parties (in-house employees, handyman and professional contractors) based on who will do the best job for the best price.
  • Maintaining outdoor areas
  • Leaf and snow removal
  • Landscaping
  • Removing trash and debris
  • Larger renovation or rehab projects
  • Providing recommendations on how the project can maximize rental income.
  • Preparing preliminary cost estimates
  • Obtaining multiple independent bids for the work

Tenant Move Out

  • Inspecting of unit(s) and filling out a report on the property's condition when the client moves out
  • Providing tenant with a copy as well as estimated damages
  • Returning the balance of the security deposit to the tenant
  • Forwarding any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
  • Cleaning unit and perform and needed repairs or upgrades
  • Re-keying the locks

Send Us A Message

Get In Touch


454 Forbes Ave Suits #7, New Haven, CT 06512